Terms of Service

1. Definitions

1.1. Service means the online platform Playhunt.io, which enables Customers to create and conduct one-way video interviews.
1.2. Customer means any individual or legal entity that registers for or uses the Service.
1.3. User means any individual authorized by a Customer to access and use the Service.
1.4. Account means the account created by the Customer or User for accessing the Service.
1.5. Access Credentials means the login, password, API keys, or other authentication methods enabling access to the Service.
1.6. Interview means a recorded video response submitted through the Service following questions set by the Customer.

2. Acceptance of Terms

2.1. By accessing or using the Service, the Customer agrees to be bound by these Terms of Service.
2.2. If the Customer does not agree with these Terms, the Customer must not use the Service.

3. Modifications to the Service and Terms

3.1. The Service Administrator may modify the Service or these Terms at any time.
3.2. Changes to these Terms will be published at Playhunt.io and will become effective immediately unless otherwise specified.
3.3. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

4. Access to the Service

4.1. Access to the Service requires a modern web browser. Supported browsers and minimum versions include:
- Google Chrome (version 78.0 or higher) for Android and Windows
- Safari (version 11.0 or higher) for iOS/iPadOS and macOS
- Firefox (version 44.0 or higher) for Windows and macOS
Other browsers or operating systems may be supported but certain features of the Service may be limited.

4.2. The Customer is responsible for maintaining the confidentiality and security of Access Credentials.
4.3. The Customer shall not share Access Credentials or permit simultaneous use from multiple devices under one login unless authorized.
4.4. The Customer and its Users must not create multiple Accounts to circumvent free trials, promotional offers, or discounts.
4.5. Violations of 4.4 may result in immediate suspension or termination of all related Accounts without refund.
4.6. The Service Administrator may access Customer Accounts for technical support, error correction, and maintenance purposes.

5. Use of the Service

5.1. The Service is provided "as is" and "as available" without warranties of any kind.
5.2. Customers are solely responsible for ensuring the Service meets their business needs before using paid plans.
5.3. The Service is intended for professional HR and recruitment use; misuse, illegal activities, or unauthorized access is strictly prohibited.

6. Subscription, Billing, and Payment

6.1. Pricing and subscription plans are listed on Playhunt.io and may be updated from time to time.
6.2. Subscription fees are payable in advance and renew automatically at the end of each billing cycle unless canceled.
6.3. Customers may upgrade plans during a billing period; fees for upgrades are calculated separately.
6.4. Downgrades or cancellations take effect at the end of the current billing cycle; no partial refunds are provided.
6.5. The Customer authorizes Playhunt.io or its payment processors to charge the applicable fees.

7. Free Trials and Promotional Offers

7.1. Playhunt.io may offer free trials or introductory discounts at its discretion.
7.2. Abuse of trial offers, including creating multiple Accounts to access additional free periods, is prohibited.
7.3. Playhunt.io reserves the right to cancel trials, suspend access, and refuse future service in case of abuse.

8. Refund Policy

8.1. Payments are non-refundable except in cases where Service downtime exceeds 96 consecutive hours.
8.2. In case of eligible downtime, refunds will be pro-rated based on the subscription period.

9. Data Protection and Privacy

9.1. Customer data is processed in accordance with applicable data protection laws.
9.2. Playhunt.io will not sell, rent, or share Customer data with third parties except as necessary to provide the Service or as required by law.
9.3. Customers are responsible for obtaining appropriate consents from candidates whose data they process through the Service.

10. Service Availability and Maintenance

10.1. Playhunt.io targets 99% uptime but availability may be affected by scheduled maintenance, technical issues, or force majeure.
10.2. In case of planned maintenance, reasonable efforts will be made to schedule it during off-peak hours.

11. Termination

11.1. Playhunt.io may suspend or terminate Accounts immediately for violations of these Terms or misuse of the Service.
11.2. Upon termination, access to the Account and related data may be disabled and data may be deleted after 30 days.

12. Limitation of Liability

12.1. To the maximum extent permitted by law, Playhunt.io shall not be liable for any indirect, incidental, special, consequential, or punitive damages.
12.2. Playhunt.io’s total liability for any claims relating to the Service shall not exceed the amount paid by the Customer for the Service during the 3 months preceding the claim.

13. Governing Law

13.1. These Terms are governed by the laws of Ukraine.
13.2. Any disputes arising from these Terms shall be resolved by the competent courts located in Ukraine.

14. Publicity

14.1. Unless otherwise agreed in writing, the Customer grants Playhunt, LLC the right to use the Customer’s name, logo, and general description of their use case for marketing and promotional purposes, including but not limited to displaying them on Playhunt.io’s website, social media channels, presentations, and case studies.
14.2. If the Customer wishes to revoke this permission, they must notify Playhunt, LLC in writing at info@playhunt.io.

15. Acceptable Use

15.1. Customers and Users must not use the Service to upload, transmit, or distribute any unlawful, harmful, harassing, defamatory, obscene, or otherwise objectionable content.
15.2. Customers must not use the Service to violate the rights of others, send unsolicited communications (spam), or attempt to interfere with the operation of the Service.
15.3. Playhunt, LLC reserves the right to suspend or terminate Accounts involved in violations of this Acceptable Use Policy.

16. Beta Services

16.1. From time to time, Playhunt.io may offer features or services identified as "Beta," "Pilot," "Preview," "Early Access," or similar.
16.2. Such features are provided "as is" without warranty of any kind and may be modified or discontinued at Playhunt.io’s sole discretion.

17. Third-Party Services

17.1. The Service may contain links to or integrations with third-party services.
17.2. Playhunt, LLC is not responsible for the functionality, content, or security of such third-party services.

18. Data Retention and Deletion

18.1. The retention period for Customer data, including video interviews and related materials, depends on the Customer’s active subscription plan and may vary (for example, between 15 and 365 days). Specific storage durations are indicated on Playhunt.io or in the Customer’s account settings.
18.2. Playhunt, LLC reserves the right to modify data retention periods at its discretion, provided that such changes are reflected in the Customer's account settings or communicated through Service updates.
18.3. After the applicable retention period expires, Customer data may be irreversibly deleted without further notice.
18.4. Playhunt, LLC shall not be liable for any loss or damage arising from the deletion of Customer data in accordance with this policy.

19. Force Majeure

19.1. Playhunt, LLC shall not be liable for any delay or failure to perform resulting from causes outside its reasonable control, including but not limited to acts of God, war, terrorism, labor disputes, pandemics, or power failures.

20. Contact Information

Playhunt, LLC
Registered in the State of Delaware, United States
Email: info@playhunt.io