Privacy Policy

Effective Date: April 27, 2025

Summary

We value your privacy. Playhunt.io collects only necessary information, secures it using industry standards, and allows you to control your data rights at any time. Our privacy practices are based on the General Data Protection Regulation (GDPR) of the European Union and other applicable laws. Please read this Privacy Policy carefully.

1. Information We Collect

We collect the following types of information:

  • Account Information: During account creation, we collect your company name, email address, and a password (stored securely in hashed form). You may voluntarily provide additional personal information such as your name, phone number, or job title during service use or communications.
  • Usage Data: Information about how you use our platform, such as IP address, browser type, operating system, pages visited, session duration, and other diagnostic data.
  • Communications: Records of communications including customer support inquiries and feedback.
  • Cookies and Tracking Technologies: As detailed below.

2. How We Use Your Information

We use your information to:

  • Provide, operate, and improve our services.
  • Respond to your inquiries and offer support.
  • Send service-related and marketing communications (with your consent).
  • Enhance your user experience.
  • Ensure platform security and prevent fraud.
  • Comply with legal obligations.

3. Legal Bases for Processing (for EEA Users)

We process your personal data based on:

  • Your consent.
  • Performance of a contract with you.
  • Compliance with legal obligations.
  • Our legitimate interests (e.g., platform security, service improvement).

4. Data Storage and Retention

We retain your personal data while your account is active. After account closure, we retain necessary data for up to 90 days for audit and legal purposes, then securely delete or anonymize it.

5. Data Security

We implement industry-standard safeguards, including encryption, secure server hosting, password hashing, and role-based internal access controls to protect your information.

6. Sharing and Disclosure of Information

We may share your information with:

  • Service Providers: Trusted partners who help us deliver and improve our services under strict confidentiality agreements.
  • Legal Authorities: If required by law or to protect our rights.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.

7. International Data Transfers

Your information may be transferred to and processed in countries outside your jurisdiction. We ensure appropriate safeguards for such transfers.

8. Your Rights

You have the right to:

  • Access, correct, or delete your personal data.
  • Object to or restrict our processing of your data.
  • Withdraw your consent at any time.
  • Request data portability.
  • Opt out of marketing communications at any time.
  • Lodge a complaint with a data protection authority.

9. Cookies and Similar Technologies

We use cookies to provide a better user experience. You can configure your browser to block cookies; however, doing so may affect website functionality.

10. Third-Party Services

We use services like Google Analytics, Google Tag Manager, Tawk.to, and payment providers (e.g., Paddle). These providers have their own privacy policies. You may opt out of some data collection via tools like the Google Analytics Opt-out Browser Add-on.

11. Subprocessors

We engage trusted subprocessors for hosting, analytics, support, and payment processing. A list of subprocessors is available upon request by contacting info@playhunt.io.

12. Children's Privacy

We do not knowingly collect information from individuals under 18 years of age. If you believe a minor has provided us with personal data without parental consent, please contact us immediately.

13. Artificial Intelligence and Automation

We may use automated systems to assist in candidate analysis. However, all final decisions involve human oversight. Automated decision-making without human review is not performed.

14. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting an updated version on our website and updating the effective date.

15. Data Processing Agreement (DPA)

A Data Processing Agreement is available upon request for customers who require GDPR-compliant processing terms.

16. Contact Us

If you have questions or concerns regarding this Privacy Policy or our practices, please contact us:

Email: info@playhunt.io

17. Final Provisions

By using Playhunt.io, you agree to the terms outlined in this Privacy Policy. If you do not agree, you should discontinue use of our services.